A Robust Data Strategy = Adaptive AI Agents
Agents for Your Business Needs
Service Agents
Sales Agents
Marketing Agents
Explore Agentforce Use Cases
Service
Agents
Proactive Customer Support
Identify and resolve issues before customers report them.
Impact
Enhance customer trust and reduce support tickets.
Predictive Support
Knowledge Base Optimization
Equip service agents with the best solutions for customer queries.
Impact
Improve first-contact resolution rates.
Knowledge Management
Multilingual Support
Provide seamless customer service across languages.
Impact
Expand support reach without additional resources.
Customer Experience
Automated Ticket Routing
Handle common service requests with minimal agent intervention.
Impact
Reduce workload on service teams.
Workflow Automation
Sentiment-Based Escalation
Ensure complex issues are resolved by the right teams.
Impact
Increase resolution speed for critical cases.
Escalation Management
Real-Time Feedback Collection
Gather actionable insights during or after service interactions.
Impact
Continuously improve service quality.
Service Improvement
Sales
Agents
Optimise Sales Opportunities
Identify and prioritize high-value opportunities.
Impact
Close deals faster with higher win rates.
Predictive Analytics
Personalized Sales Engagement
Tailor pitches to individual customers using AI insights.
Impact
Build stronger customer connections and increase conversions.
Sales Outreach
AI-Powered Upselling
Leverage AI to recommend relevant products or services for upselling and cross-selling.
Impact
Boost average deal size and customer lifetime value.
Revenue Growth
24×7 SDR Agents
Keep prospects engaged without manual intervention.
Impact
Increase engagement rates and reduce missed opportunities.
Sales Enablement
Sales
Coaching
Provide actionable feedback and simulations for sellers to improve performance.
Impact
Improve seller effectiveness and confidence.
Skill Enhancement
Customer Onboarding & Retention
Use AI-driven insights to identify renewal and expansion opportunities with existing customers.
Impact
Increase customer retention and long-term value.
Customer Retention
Marketing
Agents
Campaign Planning
Design and execute marketing campaigns tailored to customer preferences.
Impact
Increase campaign reach and effectiveness.
Campaign Management
Content Personalization
Deliver personalized content across multiple channels.
Impact
Enhance engagement and brand loyalty.
Content Optimization
Automated A/B Testing
Test and optimize campaigns for higher conversion rates.
Impact
Improve click-through rates (CTR) and conversion rates.
Campaign Optimization
Customer Sentiment Analysis
Monitor and analyze customer feedback for brand perception.
Impact
Proactively manage brand reputation.
Brand Analytics
Market Attribution Performance Analytics
Track and optimize
marketing ROI.
Impact
Drive higher ROI from marketing activities.
Marketing Management
Customer Sentiment
Analysis
Enhance customer loyalty and transform satisfied customers into advocates.
Impact
Strengthen brand loyalty, and turn loyal customers into active brand advocates
Customer Relationship Management
Discover industry-specific use cases for Agentforce
Streamlining workflows and driving smarter decision-making.
Getting Started with Agentforce
There are multiple ways to begin your journey with Salesforce Agentforce. Whether you’re looking for a quick proof of concept, a tailored implementation, or a full-scale launch, Teqfocus has you covered with expertise and precision.
Agentforce Proof of Concept (POC)
Custom Agentforce Implementation
Agentforce Launch Packages
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Measure the tangible benefits Agentforce can bring to your organization.
What’s the ROI of Agentforce for Your Business?
Measure the tangible benefits Agentforce can bring to your organization.
AI-powered Autonomous Workflows with Salesforce Agentforce
Salesforce Agentforce is a proactive, autonomous application designed to provide specialized, always-on support to employees or customers, equipped with the business knowledge to execute role-specific tasks.
Effortless Automation Across Business Functions
Customizable and Pre-Built Agent Models
Low-Code Customization for Scalability
Dynamic AI Responsiveness
Boosted Operational Efficiency
Insight-Driven Decision Making
Transforming Businesses with Smarter AI Solutions
We turn your challenges into measurable outcomes, optimizing customer interactions and internal processes to maximize your Salesforce investment.
At Teqfocus, we redefine business operations with Salesforce, unifying Customer 360, Data, Analytics, and AI-Driven Agents for smarter workflows and seamless experiences.
Partnering with AWS, GCP, Azure, Databricks, and Snowflake, we deliver cutting-edge AI solutions, helping businesses scale smarter, innovate faster, and lead confident
Driving
Innovation
In AI for
Over a Decade
200+ Successful Salesforce Implementations
Delivered services & solutions across diverse industries
Recognized for our excellence in implementing Salesforce solutions tailored to business needs.
Leading with
AI Expertise
Our leadership team has been at the forefront of transforming businesses with AI-powered innovation.
Industry Expertise That Sets Us Apart
Healthcare, Life Sciences, Financial Services, Hi-Tech, and more.
CSAT
4.9/5
Discover TeqTalk: Insights That Drive Innovation
Discover actionable insights, innovative strategies, and expert perspectives on Data, AI, and Digital Transformation
to accelerate your go-to-market success.
Is Your Organization Ready for Agentforce?
Before planning or implementing autonomous AI agents, assess your readiness to harness the full potential of Salesforce AI.
Salesforce AI Readiness Assessment
This quick assessment helps you identify where your organization stands today and charts a clear path to effectively leverage Salesforce Data Cloud and Einstein for impactful outcomes.
How our Data + AI Solutions are Making an Impact
FAQ’s
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Agents for Your Business Needs
Service Agents
Sales Agents
Marketing Agents
Agents for Your Business Needs
Service Agents
Sales Agents
Marketing Agents
