Teqfocus.com

Salesforce Consulting Partner | Salesforce Consulting Services | Teqfocus
  • (647) 503-4889
  • Huddle Share Space 104 Crockford Blvd,
    Scarborough, Ontario M1R3C3

Memorable CX Starts with
Teqfocus + Salesforce

As a top Salesforce partner with more than a decade of experience in Salesforce implementation and consulting, we’re dedicated to delivering real value to our clients. Our solutions are built on Salesforce Industry Clouds, leveraging the latest in predictive analytics and GenAI powered Data Cloud technology.

AI-powered Solutions
with Teqfocus & Salesforce

Our team isn’t just here to get the job done—we’re here to transform how it’s done. Ready to solve today’s toughest challenges? We’ve got your back.

Let’s make your investment in Salesforce something you can see, measure, and truly benefit from.

As experts in Data, AI, and CRM, Teqfocus collaborates with hyperscalers like AWS, GCP, and Azure, as well as strategic partners such as Databricks and Snowflake, to deliver advanced AI solutions..

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Discover our Tailored Salesforce Services

Here is an overview of how our tailored suite of Salesforce services assists in empowering your business to leverage the full potential of data, fostering transformative capabilities.

Salesforce Consulting
Strategic guidance and advisory services to help businesses leverage Salesforce effectively. This includes assessing business needs, defining strategies, and outlining a roadmap for implementation.
Salesforce Implementation
End-to-end implementation services, including customization, configuration, data migration, and integration with existing systems. This involves setting up Salesforce to align with specific business processes and requirements.
Salesforce Integration
Leverage Teqfocus integration and technology capabilities, along with MuleSoft’s top-notch integration platform, to expedite your transformation and foster innovation. Embrace a contemporary, future-ready approach to API-led integration, tapping into our profound platform, industry, and cross-functional expertise.
Salesforce Customization
Tailoring Salesforce to match unique business needs by creating custom apps, objects, fields, workflows, reports, and dashboards to optimize your business processes
Salesforce Data Cloud Services
Leveraging the power of Salesforce Data Cloud to access high-quality, third-party data sources enriches and augments existing customer data. This enables businesses to enhance their understanding of customers and markets comprehensively.
Salesforce Managed Services
Providing dedicated resources and expertise to manage and maintain Salesforce environments on an ongoing basis, allowing businesses to focus on core operations.
Salesforce Industry Cloud Services
Tailored Salesforce services address industry-specific challenges by providing specialized tools and configurations for sectors such as life sciences, healthcare, finance, manufacturing, and more. Leveraging Salesforce Industry Cloud such as Health Cloud and Financial Services cloud and Lifescience Cloud offerings to optimize workflows and Developing industry-specific applications and functionalities.
Salesforce Analytics Services
Leverage Salesforce’s AI-enabled powerful analytics capabilities, facilitated through Tableau + Einstein, to harness actionable insights from data, enabling informed decision-making and strategic planning. Utilizing AI-driven analytics to extract significant patterns and trends, enabling predictive analysis for more informed decision-making and proactive strategic planning
Salesforce Health Check & Optimization
Conducting periodic assessments of existing Salesforce instances to identify areas for improvement, optimize performance, and ensure alignment with evolving business needs.
Salesforce User Adoption
Provides training programs and workshops aimed at educating teams on effectively utilizing Salesforce. Our focus is on maximizing user adoption and productivity, particularly in Marketing Cloud, Sales & Service Cloud, Health Cloud, Analytics AI (including Tableau & Einstein), and Cross-Cloud System Integration.

Case Studies

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Home Health Care

A leading company Home Healthcare
with AI-powered Insights

Challenge
  • Optimizing healthcare delivery for 'at risk' patients
  • Analyzing massive amounts of Social Determinants of Health (SDOH) data
  • Identifying high-risk patients and prioritizing interventions
Solution
  • Unified patient profiles with integrated SDOH data
  • AI-driven insights to predict patient risk and recommend actions
  • Automated workflows for optimized resource allocation and efficiency
Business Outcomes
  • Reduced ER visits
  • Improved patient engagement and overall well-being
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Home Health Care

Intelligent Scheduling Transforms
Patient Care

Challenge
  • Inefficient scheduling led to patient delays & underutilized resources
  • Lacked centralized data management which created data silos across multiple systems
Solution
  • Unified patient profile across multiple system
  • Intelligent HCP appointment routing 
Business Outcomes
  • Improved patient care delivery through streamlined scheduling
  • Reduced wait times, increasing patient satisfaction
  • Enhanced resource utilization & cost savings
  • 90% Reduction in Pacemaker Report Processing Time​
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Pharmaceutical

A leading company Enhances Operational Efficiency with Tailored Salesforce Solutions

Challenge
  • Inefficient data management and challenges in managing field force operations.
  • Limitations in the existing Medical Representative (MR) app hindered operational efficiency.
  • Lack of structured processes for inventory management, leading to poor visibility and control.
Solution
  • Structured Data Organization
  • Real-time MR Location Tracking
  • Customized Functionality
Business Outcomes
  • Optimized field force operations, improved data accuracy, and streamlined organizational processes.
  • Achieved structured product creation, real-time sample tracking, and low-inventory alerts, enabling better decision-making.
  • Enhanced tracking of expenses and incentives, structured target setting, and improved communication within the finance team.
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Mortgage

A leading company Streamlines Mortgage Operations with Teqfocus Solutions

Challenge
  • Automation and streamlined processes led to substantial annual cost savings.
  • Automation significantly reduced errors, enhancing data accuracy.
  • Faster processing led to greater customer satisfaction and increased application rates with lower rejections.
Solution
  • Automated core mortgage processing workflows, significantly reducing manual intervention and streamlining operations.
  • Developed custom integrations to ensure seamless data flow between CMI’s systems, promoting greater efficiency and eliminating data redundancy.
Business Outcomes
  • Automation and streamlined processes led to substantial annual cost savings.
  • Automation significantly reduced errors, enhancing data accuracy.
  • Faster processing led to greater customer satisfaction and increased application rates with lower rejections.
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Insurance

A leading company Transforming
Insurance Claim Management with AI

Challenge
  • Manual document verification & comparison =slow, error-prone claims processing.
  • Broker & Customer experience
Solution
  • AI-Powered Document Understanding - Deep learning analyzes handwritten & digital documents for lightning-fast comparison against master revisions.
  • Custom-Built Efficiency - Solution verifies signatures and form completeness automatically.
  • Secure & Scalable - Built on Salesforce + AWS  processes 1500 documents every 10 minutes while keeping data within the country.
Business Outcomes
  • Document processing time slashed down.
  • 90% accuracy rate in document processing.
  • Significant cost reduction & more efficient than previous solutions
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Insurance

Enhanced Customer Service Operations with Salesforce Integration

Challenge
  • Siloed customer data spread across disparate systems limited agents' ability to access a complete view of a customer’s portfolio.
  • Time-consuming manual processes hindered agent productivity and increased the potential for errors.
  • Difficulty in providing personalized insurance experiences across multiple product lines.
Solution
  • Unified patient profiles with integrated SDOH data
  • AI-driven insights to predict patient risk and recommend actions
  • Automated workflows for optimized resource allocation and efficiency
Business Outcomes
  • Automation and integration with Unqork reduced manual work, allowing for faster policy administration, efficient service, and reduced resolution times.
  • Centralised Customer Data
  • The Salesforce-powered platform provided the foundation to accommodate future business growth and introduce additional product lines seamlessly.
Know More
Talk to an Expert

We’re on Top of Latest
Salesforce Latest Data & AI Innovation

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Teqfocus CTO Jas Kaur and Christopher Long, Senior Manager at Salesforce, explore the transformative impact of Salesforce Data Cloud, including its BYOM functionality and integration with AWS SageMaker for streamlined business operations.

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Jag Jasani- Senior Solution Engineer, Salesforce explains the game-changing “bring your own model” feature in data cloud.

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Lindsay Rawitscher, Senior Solutions Engineer at Salesforce, explores how Salesforce Einstein 1 is transforming healthcare with AI-driven tools like Machine Learning and Predictive Analytics to enhance patient care and streamline operations.

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